Terms and Conditions – Neola Dental SMS Program

Last Updated: February 10, 2026

Program Name

Neola Dental SMS Messaging Program

Description

Neola Dental (“we,” “us,” or “our”) offers an SMS messaging program to provide patients and prospective patients with appointment reminders, appointment confirmations, missed call follow-ups, after-hours responses, and general dental care communications.

By providing your mobile phone number through our website contact form, appointment request form, by calling our office and requesting SMS communication, by texting us first, or by signing our in-office consent form, you agree to receive recurring SMS messages from Neola Dental related to your dental care and appointments.

Your consent is not a condition of purchasing any goods or services. You may opt out at any time.

Message Frequency

Message frequency varies based on your interactions with our office. You can expect to receive approximately 1 to 4 messages per month, including appointment reminders, confirmations, and follow-up communications.

Message and Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan and any applicable charges.

Opt-Out Instructions

You can opt out of receiving SMS messages from Neola Dental at any time. To stop receiving messages, reply STOP to any message you receive from us. You will receive a one-time confirmation message, and no further messages will be sent unless you opt back in.

Help

For help or questions about our SMS program, reply HELP to any message, or contact us directly:

Phone: (352) 717-2177
Email: [email protected]
Address: 825 US-27 #104, Minneola, FL 34715

Supported Carriers

Major wireless carriers are supported. Carriers are not liable for delayed or undelivered messages.

Privacy

Neola Dental respects your privacy. We do not sell, rent, distribute, publish, or share mobile phone numbers or SMS consent information with third parties for marketing or promotional purposes.

No mobile information will be shared with third parties.

Mobile information collected for SMS communications is used solely for appointment reminders, confirmations, missed call responses, and other healthcare-related communications between Neola Dental and the patient.

SMS consent information is not shared with affiliates or external entities for marketing purposes.

For full details on how we collect, use, and protect your information, please review our Privacy Policy at: https://neoladental.com/privacy-policy/

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

Neola Dental 825 US-27 #104 Minneola, FL 34715 Phone: (352) 717-2177 Website: neoladental.com